What to Say to Recognize an Employee
How to Make an Employee Schedule
Scheduling employees for shifts can be complicated work, and that's especially true if you have a compassionate management style that takes employee needs into account. These tips should make it easier to create useful schedules that keep everyone informed and make life easier for you.
Know Employee Needs and Preferences
If you'd like to create recurring schedules that don't require regular alteration, start by talking to your employees individually. Find out what days or shifts tend to be best for them, and determine their level of flexibility for these shifts. If one employee has to take a child to a weekly medical appointment on Tuesday afternoons, for example, you can avoid scheduling that person for work at that time. Working with your employees will reduce the chances that you'll have to worry about covering shifts or being understaffed.
Avoid Scheduling Mistakes
Common scheduling mistakes include failing to adequately distribute staffing levels, over scheduling, under scheduling and double scheduling. For example, if you accidentally staff two floor managers on Saturday and none on Sunday, you may run into some problems. Or, if a particular employee isn't getting enough work, they may seek work elsewhere and require you to go through the process of hiring someone else. Color-coding schedules and using other techniques can help you avoid these mistakes, as can having someone else, like an assistant manager, review schedules before you publish and distribute them.
Use the Right Tools
There are several ways to approach the task of creating an employee schedule. You can manually fill out a blank employee schedule template from a source like Microsoft Excel, but that may require you to do a lot of legwork in keeping track of employee scheduling needs. Modern solutions, like apps and other employee scheduling tools, are increasingly available, and they can help you avoid some of the pitfalls associated with creating a good schedule. You may want to consider more than one scheduling app option and take reviews and input from experienced users into account as you look around for the right option.
Release Schedules in Advance
If you release a schedule too close to the time it reflects, you run the risk of creating last-minute scrambles to fix problems or get shifts covered. Releasing schedules in advance, with two weeks ahead being a good goal for each schedule and perhaps longer for holidays, can avoid these last-minute issues and help employees feel respected and aware. Remember that schedules aren't just about keeping the business running — they're also an important part of employees' lives.
Don't Clump Your Best Workers Together
When possible, try to spread your best workers' shifts out across a schedule. Don't have your A-team all come in on the same day; while that might result in a few standout days in a week, it also means that your other workers may all end up working at the same time. Consider scheduling your best employees first so you can take their needs into account and avoid clustering too many together. Then, you can fill in other open shift slots with workers further down your performance roster.
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What to Say to Recognize an Employee
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